Shipping policy

DELIVERY​

Please allow 3 -7 days for order processing. From the time you receive shipping confirmation email, packages will be delivered to you as the following: : ​

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     Regular Delivery Service via FEDEX​

          4-7 business days in USA and CANADA​

          5-9 business days in Other Countries (Non-USA)​

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     Special fast delivery service offered in USA​

          2-3 business days in USA via fast delivery service​

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Shipments to U.S.A​

For fabric orders less than $800(excluding shipping), you will be able to receive your order Tax free​

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In case orders over $800(excluding shipping) and situations paying custom clearance is cost saving rather than separating packages into several packages, buyer will be responsible for additional fees dependent upon destination import law. ​

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Shipments to Canada​

For shipments to Canada, you will be able to receive your order customs duty free.​

You will only be charged for sales tax in Canada to clear customs, and these sales taxes can also be refunded from your government if you have a registered business in Canada.​

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Shipments to NON-U.S.A / NON- Canada countries​

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Your invoice will have import fee, VAT(Sales tax), and Charging and Handling fee included. Import fees will be your responsibility to make payments if requested. For VAT, please contact your national tax service for instructions. Lastly for Charging and Handling fee, which is the fee to release your package please contact your courier service for detail. This is the fee your courier service charges for processing packages from custom clearance.​

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RETURN​

Please contact support@textile-box.com with your order number.​For further details regarding Deliveries & Returns, please refer to our Terms & Conditions. ​

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